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Innov Aging
Innov Aging
innovateage
Innovation in Aging
2399-5300 Oxford University Press US 

10.1093/geroni/igaa057.2918
igaa057.2918
Abstracts
Session 7245 (Symposium)
AcademicSubjects/SOC02600
Implementation of a Care Management Program for Low-Income Older Adults
Schloen Anna  Grimaldi Helen  
CJE SeniorLife, Chicago, Illinois, United States
2020 
16 12 2020 
16 12 2020 
4 Suppl 1 Program Abstracts from The GSA 2020 Annual Scientific Meeting “Turning 75: Why Age Matters”804 804
© The Author(s) 2020. Published by Oxford University Press on behalf of The Gerontological Society of America.2020This is an Open Access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted reuse, distribution, and reproduction in any medium, provided the original work is properly cited.Abstract
The focus of this session will be on the implementation of a new care management program in Chicago for low income older adults. Framed by the Exploration, Installation, Initial Implementation, and Full Implementation framework, the presenter will first discuss the process and outcomes of a needs assessment which informed the program. The presenter will share strategies and lessons learned from getting the program off the ground and initial lessons learned which informed the full program as it is operated today. In 2 years, the program has grown from 1 FTE to 4.5 FTE and to 250 clients. The presenter will provide strategies for managing growth while maintaining quality care. Finally, the presenter will provide information on the program's collaboration with a researcher to enhance evidence-based service delivery within the care management program. Participants will learn specific strategies they can take back to their own communities to implement care management programs.