
==== Front
Clin Shoulder Elb
Clin Shoulder Elb
CISE
Clinics in Shoulder and Elbow
2383-8337
2288-8721
Korean Shoulder and Elbow Society

39138940
10.5397/cise.2024.00283
cise-2024-00283
Original Article
Factors associated with patient satisfaction after arthroscopic rotator cuff repair: do they differ by age?
http://orcid.org/0000-0002-6201-5895
Kim Jung-Han
http://orcid.org/0000-0002-3847-3642
Jung Soo-Hwan
http://orcid.org/0000-0001-5763-9372
Park Dae-Hyun
http://orcid.org/0000-0003-0472-5044
Kwon Yong-Uk
http://orcid.org/0000-0002-6703-6142
Lee Hyo-Young
Department of Orthopedic Surgery, Inje University Busan Paik Hospital, College of Medicine, Inje University, Busan, Korea
Correspondence to: Soo-Hwan Jung Department of Orthopedic Surgery, Inje University Busan Paik Hospital, College of Medicine, Inje University, 75 Bokji-ro, Busanjin-gu, Busan 47392, Korea Tel: +82-51-890-6129 Fax: +82-51-892-6619 E-mail: osoohwanj@gmail.com
9 2024
7 8 2024
27 3 345352
3 4 2024
19 6 2024
26 6 2024
© 2024 Korean Shoulder and Elbow Society
2024
https://creativecommons.org/licenses/by-nc/4.0/ This is an Open Access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (http://creativecommons.org/licenses/by-nc/4.0/) which permits unrestricted non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited.
Background

Several studies have investigated factors affecting patient satisfaction after arthroscopic rotator cuff repair (ARCR); however, it is unknown if these factors vary according to age. Therefore, this study aimed to evaluate the factors associated with satisfaction of ARCR in individuals 70 years and older versus younger patients.

Methods

Among 319 consecutive patients who underwent ARCR, 173 were included. Patients were divided into an old age group (≥70 years) and a young age group (<70 years), and the two age groups were further divided into satisfied and unsatisfied subgroups. Patient satisfaction was evaluated at the final follow-up visit using a binary question (yes or no). Clinical outcomes were assessed preoperatively and at the final follow-up.

Results

Satisfaction rates in the older and younger age groups were 75.41% and 79.47%, respectively. Mean changes in Constant and American Shoulder and Elbow Surgeons scores were significantly different between the satisfied and unsatisfied subgroups (P=0.031 and P=0.012, respectively) in the young patients. In the old patients, there was a significant difference in the mean change in depression subscale of the Hospital Anxiety and Depression Scale (P=0.031) and anxiety subscale of the Hospital Anxiety and Depression Scale (P=0.044) scores between the satisfied and unsatisfied subgroups.

Conclusions

Factors affecting patient satisfaction after ARCR differed according to age. Psychological improvement was more important to elderly patients, whereas restoration of function was more important to younger patients. Pain relief was important for both age groups.

Level of evidence

III.

Patient satisfaction
Arthroscopic surgery
Elderly
Age factors
Rotator cuff tears
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pmcINTRODUCTION

Patient satisfaction is widely used as an important indicator to assess the effectiveness of treatment. When evaluating outcomes after surgical intervention, satisfaction plays an important role as an outcome that reflects patient needs and expectations compared to physician-oriented outcomes based on numeric results [1-4].

Arthroscopic rotator cuff repair (ARCR) is one of the most common orthopedic surgeries used to relieve shoulder pain and restore function. Several studies on patient satisfaction after ARCR have been conducted, and high satisfaction rates ranging from 92 to 100% have been reported [5-8]. With the global increase in life expectancy, ARCR is often performed in elderly patients, and high satisfaction rates have been reported for these patients [9-11].

However, elderly patients, especially those over 70 years of age, have different biological characteristics than younger patients. In the elderly, diminished cellularity and vascularity of the tendon tissue, inferior bone quality, and larger tear sizes have been reported, and comorbidities that can interfere with and exacerbate poor treatment responses are often present [12-16]. Despite these differences, the high satisfaction rate after ARCR in both elderly and young patients suggests that factors affecting satisfaction differ according to age. In addition, compared to younger patients, elderly patients have reduced activity levels and functional demands and increased psychological and social distress [10,17].

However, few studies on factors related to satisfaction after ARCR in elderly patients have been reported. Moreover, no studies have compared factors related to satisfaction between young and elderly patients. Thus, this study aimed to evaluate the factors associated with patient satisfaction after ARCR in patients 70 years and older and those younger than 70 years. We hypothesized that factors associated with patient satisfaction after ARCR would differ between these two age groups.  

METHODS

This study was approved by the Institutional Review Board of Inje University Busan Paik Hospital (No. 2023-08-047). Requirement for informed consent was waived by the Institutional Review Board because of the study retrospective design.

Patient Selection

After approval from the Institutional Review Board of Inje University Busan Paik Hospital, we performed a retrospective comparative study of data of 319 patients who underwent ARCR for rotator cuff tears between January 2017 and January 2020 in the hospital.

Inclusion criteria were as follows: (1) full-thickness rotator cuff tear based on preoperative magnetic resonance imaging, (2) underwent a postoperative shoulder computed tomography arthrogram (CTA) once within 6 months after surgery, and (3) at least 2 years of follow-up. Exclusion criteria were as follows: (1) irreparable rotator cuff tear, (2) traumatic rotator cuff tear, (3) revision surgery, (4) surgeries other than repair, such as augmentation, biceps rerouting, and superior capsular reconstruction, (5) cuff tear arthropathy, and (6) glenohumeral (GH) joint osteoarthritis.

Of 231 patients who met the inclusion criteria, 58 were excluded for the following reasons: irreparable rotator cuff tears (n=22), traumatic rotator cuff tears (10), revision surgery (n=6), and surgeries other than repair (n=11; augmentation=6, biceps rerouting=2, superior capsular reconstruction, 3). In addition, 5 patients were excluded due to accompanying cuff tear arthropathy, and 4 patients were excluded due to GH joint osteoarthritis. A total of 173 patients was enrolled in this study (Fig. 1). The patients were divided into two groups according to age: <70 years old (younger group, n=112) and ≥70 years old (elderly group, n=61).

Satisfaction Assessment

To evaluate factors affecting satisfaction, the two age groups were further divided into satisfied and unsatisfied subgroups. At the last follow-up visit, a questionnaire assessed patient satisfaction using the binary ‘‘yes’’ or ‘‘no’’ question: ‘‘Are you satisfied with your shoulder surgery?’’. Patients who answered "yes" were classified into the satisfied subgroup, and patients who answered "no" were classified into the unsatisfied subgroup.

Factors Associated with Satisfaction Evaluations

Demographic (age and sex) data, clinical characteristics (body mass index, follow-up period, and comorbidities such as diabetes and cardiovascular disorders), rotator cuff tear size, and information about the presence or absence of fatty infiltration were extracted from medical records. Rotator cuff tear size was measured intraoperatively using a ruler after debridement of the degenerated tendon edges. Fatty infiltration of each rotator cuff muscle (supraspinatus and infraspinatus) was evaluated using the Goutallier classification.

Clinical outcomes were evaluated preoperatively and at the final follow-up visit by one examiner (JHK). Pain at rest was measured using a visual analog scale (VAS) score ranging from 0 to 10. Constant and American Shoulder and Elbow Surgeons (ASES) scores were used to assess progress and outcomes. Short-Form 12, physical health composite score (PCS), mental health composite score (MCS), and shoulder activity scale (SAS) were used to assess quality of life, general health status, and level of shoulder activity, respectively. Psychological distress (anxiety or depression) was evaluated using the Hospital Anxiety and Depression Scale (HADS), which is used to determine levels of anxiety and depression. The HADS is a 14-item scale, with 7 items relating to anxiety and 7 relating to depression.

To evaluate postoperative shoulder stiffness, shoulder range of motion including active forward flexion (FF), external rotation (ER) at the side, and internal rotation at the back (IR back) were measured using a goniometer. Shoulder stiffness was defined as forward elevation <120° passively, ER with the arm at the side <30° passively, and IR back lower than L-3 passively at final follow-up [18].

Repair integrity after rotator cuff repair was evaluated on the basis of a shoulder CTA obtained 6 months after surgery. An experienced musculoskeletal radiologist, who was blinded to the present study, performed and interpreted the shoulder CTA. Complete leakage of contrast medium through the footprint was regarded as a re-tear, but leakage with maintenance of cuff insertion in the footprint was not considered a re-tear [19]. Differences after surgery for each factor were compared to determine those affecting satisfaction, reflecting patient expectations and needs.

Statistical Analysis

IBM SPSS Statistics version 25.0 (IBM Corp.) was used for statistical analyses. Trained statisticians performed all statistical analyses. Continuous and nominal data are presented as means and standard deviations. Using the Shapiro-Wilks test, normality testing was performed on continuous data in each group. Continuous data were normally distributed. An independent t-test was used to compare VAS score, Constant score, ASES, PCS, mental health composite (MCS), and Hospital Anxiety and Depression Scale (HADS) scores between the satisfied and unsatisfied subgroups. Postoperative shoulder stiffness and tendon healing were analyzed using Fisher's exact test. Differences in pre- and postoperative clinical scores were analyzed using paired t-tests. The level of significance was set at P<0.05.

RESULTS

Patient Demographics

Mean age of the patients was 76.84±3.59 years (range, 70–89 years) in the old age group and 62.05±2.69 years (range, 54–69 years) in the young age group. Mean follow-up period after surgery was 3.8±2.23 years (range, 2.3–5.8 years) in the old age group and 4.1±2.05 years (range, 2.2 to 6.3 years) in the young age group. There were no significant differences in sex, medical comorbidities, initial rotator cuff tear dimensions, or Goutallier grade between the two groups (all P>0.05) (Table 1).

Patient Satisfaction

Satisfaction rates in the older and younger age groups were 75.41% (n=46) and 79.47% (n=89), respectively, and this difference was not significant (P=0.538) (Table 2).

Differences in Changes of Factors

Significant improvements (preoperative vs. postoperative) were found in all parameters in both groups (all P<0.05) (Table 3). Primary endpoints were mean changes in VAS, Constant, ASES, and HADS scores. Secondary endpoints were mean changes in SAS, PCS, and MCS scores as well as tendon healing and stiffness.

Mean change in VAS score was 3.94±1.12 (satisfied) and 1.67±1.22 (unsatisfied) (P=0.022) in the old age group and 3.86±1.12 (satisfied) and 1.42±1.48 (unsatisfied) (P=0.019) in the young age group. In the old age group, mean changes in Constant and ASES scores were not significant between the satisfied and unsatisfied subgroups (all P>0.05). In contrast, in the younger age group, mean changes in Constant and ASES scores were significantly different between the satisfied and unsatisfied subgroups (P=0.031 and P=0.012, respectively). With respect to psychological distress, mean change in depression subscale of the Hospital Anxiety and Depression Scale (HADS-D) score was 2.24±1.12 (satisfied) and 1.07±0.56 (unsatisfied) in the young age group, while mean change in anxiety subscale of the Hospital Anxiety and Depression Scale (HADS-A) score was 2.35±1.33 (satisfied) and 1.32±0.74 (unsatisfied) in the old age group. There was a significant difference in HADS-D and HADS-A scores between the satisfied and unsatisfied subgroups in the old age group (P=0.031 and P=0.044, respectively). However, in the young age group, there was no significant difference in either score between the satisfied and unsatisfied subgroups (P=0.542 and P=0.313, respectively). There was no significant difference in SAS, PCS, or MCS scores between the satisfied and unsatisfied groups within the two age groups (all P>0.05) (Table 4).

Tendon Healing and Stiffness

Postoperative tendon healing and stiffness were not significantly different between the two age groups (P>0.05) (Table 5). Tendon healing after rotator cuff repair was not significantly different between the satisfied and unsatisfied subgroups in the old (P=0.560) or young age group (P=0.627). Shoulder stiffness after surgery showed a significant difference at a young age between the satisfied and dissatisfied subgroups (P=0.043), but no difference was observed in the older age group (P=0.055) (Table 6).

DISCUSSION

In this study, factors that differed between the satisfied and unsatisfied groups after ARCR were analyzed according to age. There was no significant difference in satisfaction rate between the old and young age groups (P=0.538), but factors affecting patient satisfaction differed by age.

With regard to pain, there was a significant difference in mean VAS change between older satisfied and unsatisfied groups and younger satisfied and unsatisfied groups (P=0.022 and P=0.019, respectively). O'Holleran et al. [4] performed multivariate analysis using a multiple linear regression model to identify independent determinants of patient satisfaction with their outcomes in 311 patients who underwent rotator cuff surgery. In that study, decreased satisfaction was noted in patients who experienced pain, and there was a significant relationship between pain and satisfaction levels (P<0.001). In the present study, pain was influenced satisfaction regardless of age, similar to the findings of previous studies. The subjects in our study were patients with degenerative rotator cuff tears, their chief complaint was pain, and surgery was performed because conservative treatment for pain failed; therefore, change in pain had an effect regardless of age.

In terms of function, there was no difference between older satisfied and unsatisfied groups, but there was a significant difference in mean change in Constant (P=0.031) and ASES (P=0.012) scores at a young age. Razmjou et al. [20] analyzed the association between satisfaction and function using multivariable ordinal logistic regression of ASES, Western Ontario Rotator Cuff Index (WORC), and Quick-Disabilities of the Arm, Shoulder and Hand (Quick-DASH) scores in 170 patients who underwent rotator cuff surgery. They reported that greater limitations in range of motion and strength were correlated with lower satisfaction with surgery. O'Holleran et al. [4] in their multivariate analysis reported that patients with functional difficulties or work disabilities had decreased satisfaction with the surgery than patients without functional difficulties or work disabilities. They suggested that functional outcomes contributed to patient satisfaction. In our study, function affected satisfaction in young patients, similar to the findings of previous studies. However, findings were different for elderly patients. In previous studies [4,8,20], patients were not divided into young and old age groups, and the mean age of the patients was similar to that of our younger age group. This likely obscured the outcomes of truly elderly patients. In our study, improvement in function did not affect patient satisfaction in older patients. Although the cause of this is unclear, we speculate that, because activity level and functional demand decrease with increasing age [10,17], functional improvement might not have a significant effect on satisfaction in elderly patients compared to younger patients.

Concerning psychological distress, while there was a significant difference in mean change in HADS-D (P=0.031) and HADS-A (P=0.044) scores between satisfied and unsatisfied subgroups in the older age group, there was no difference between these scores in the younger age group. Several studies have noted that psychological scores contribute to the severity of symptoms; therefore, these might be major factors affecting patient satisfaction [21-24]. Cho et al. [21] analyzed the correlation between psychological status and outcome measurements using the HADS scale and reported that depression and anxiety negatively affected self-assessed outcomes. In their study, the HADS score was assessed only before surgery; however, we measured the score before and after surgery and compared the two. In addition, patients in their study were young, with a mean age of 58.5±8.2 years, and no comparison was performed according to age. According to our results, psychological scores did not have a significant effect on satisfaction in young patients but did in elderly patients. No previous study has evaluated changes in HADS score before and after rotator cuff repair surgery; therefore, it is difficult to know why this difference depends on age. Schilling and Diehl [25] noted that elderly patients tend to have greater emotional experience and to be more skilled at emotional self-regulation than younger patients and have greater resilience to stress. Thus, older patients may have more skillful emotional regulation after surgery and are more likely to be satisfied with their psychological recovery.

We found that postoperative shoulder stiffness affected satisfaction in young patients (P=0.043). This finding may be related to the importance of functional restoration in young patients. Chung et al. [15] reported that ASES scores deteriorated in patients with postoperative stiffness at the final follow-up. As mentioned above, because young patients expect improvement in function after surgery, if shoulder function decreases due to postoperative stiffness, satisfaction may also decrease. Thus, in young patients, higher satisfaction can be achieved by postoperative management targeting improvements in function and preventing stiffness.

Our study has several limitations. First, it has the inherent weakness of being a retrospective study, namely the possibility of bias. Second, there is no universally agreed-upon definition of old age. The United Nations defines a person over the age of 60 years as an older person, while other authors have defined older people as those over 65 or 70 years [10,26,27]. However, in several previous studies, a high rotator cuff tear rate and a low healing rate were reported in patients over 70 years of age, based on which several studies have compared results according to an age cutoff of 70 [28-31]. Similarly, our study also classified patients over 70 years of age as old. Third, patient satisfaction was measured using a binary question (yes or no). Using a 10-point ordinal scale or a 6-point Likert scale to evaluate satisfaction, it may be possible to analyze more precisely the correlations between degree of satisfaction and the factors found to affect satisfaction in this study [4,32]. However, binary questions have the advantage of being simple and clear; in elderly patients with reduced cognitive ability compared to younger patients, simple and clear questions may elicit more accurate responses. Fourth, preoperative patient social factors such as marital status, current employment, income, and level of education were not investigated, even though they have shown a negative impact on satisfaction [2]. However, the main focus of our study was comparisons based on age. Finally, we did not include long-term follow-up data in our study. Over time, young patients age, but it is currently unknown whether these factors have the same effect during the long-term follow-up period. Therefore, long-term follow-up studies are needed.

CONCLUSIONS

Factors affecting patient satisfaction after ARCR differ according to age. Pain relief has a significant effect on patient satisfaction regardless of age. Improvement in psychological scores plays an important role in patients aged ≥70 years, while functional score is more important in patients aged <70 years.

Fig. 1. Flowchart of patient inclusion and exclusion criteria. CTA: computed tomography arthro­gram.

Table 1. Demographics and baseline characteristics of old and young age groups

Variable	Age group	P-value	
Old age (n=61)	Young age (n=112)	
Age (yr)	76.84±3.59	62.05±2.69	0.001*	
Sex			0.215	
 Male	17 (27.87)	35 (31.25)		
 Female	44 (72.13)	77 (68.75)		
BMI (kg/m2)	24.16±3.33	24.82±3.52	0.231	
Follow-up (yr)	3.80±2.23	4.10±2.05	0.109	
Comorbidity				
 Hypertension	26 (42.62)	38 (33.93)	0.258	
 Diabetes mellitus	21 (34.43)	24 (21.43)	0.063	
 Dyslipidemia	16 (26.23)	19 (16.96)	0.147	
Initial cuff tear size (cm)				
 AP dimension	2.38±0.76	2.25±0.72	0.437	
 ML dimension	2.61±0.58	2.33±0.61	0.137	
Goutallier grade				
 SST	2.86±0.79	2.52±0.41	0.324	
 IST	2.21±0.89	2.17±0.56	0.729	
Values are presented as mean±standard deviation or number (%).

BMI: body mass index, AP: anteroposterior, ML: mediolateral, SST: supraspinatus, IST: infraspinatus.

* Statistically significant.

Table 2. Patient satisfaction in old and young age groups

Variable	Age group	P-value	
Old age (n=61)	Young age (n=112)	
Satisfaction			0.538	
 Yes	46 (75.41)	89 (79.47)		
 No	15 (24.59)	23 (20.53)		
Values are presented as number (%).

Table 3. Pre- and postoperative clinical outcomes in old and young age groups

Variable	Old age	Young age	
Preoperative	Postoperative	P-value	Preoperative	Postoperative	P-value	
VAS	5.64±2.12	1.18±1.34	0.005*	5.58±1.95	1.53±1.39	0.006*	
Constant	51.65±10.66	70.17±12.82	0.001*	49.85±9.79	77.81±13.75	0.001*	
ASES	49.45±10.18	81.89±13.54	<0.001*	47.01±12.63	84.35±15.67	<0.001*	
SAS	5.31±2.14	11.38±4.02	0.021*	7.11±3.05	14.91±4.43	0.003*	
PCS	28.34±7.11	40.15±10.59	0.016*	33.16±8.77	52.19±13.65	<0.001*	
MCS	52.46±11.71	60.32±14.19	0.037*	55.18±12.33	61.85±15.63	0.045*	
HADS-D	9.22±3.36	6.87±0.96	0.013*	8.42±2.71	7.37±0.59	0.033*	
HADS-A	9.64±3.78	6.65±0.77	0.006*	8.85±3.05	7.48±0.93	0.041*	
Values are presented as mean±standard deviation.

VAS: visual analog scale, ASES: American Shoulder and Elbow Surgeons score, SAS: shoulder activity scale; PCS: physical health composite score, MCS: mental health composite score, HADS-D: depression subscale of the Hospital Anxiety and Depression Scale, HADS-A: anxiety subscale of the Hospital Anxiety and Depression Scale.

* Statistically significant.

Table 4. Mean change Δ(postoperative–preoperative) of clinical outcomes in old age and young age group

Variable	Old age	Young age	
Satisfied	Unsatisfied	P-value	Satisfied	Unsatisfied	P-value	
ΔVAS	3.94±1.12	1.67±1.22	0.022*	3.86±1.12	1.42±1.48	0.019*	
ΔConstant	23.59±8.76	20.17±10.82	0.073	26.36±8.36	19.76±8.98	0.031*	
ΔASES	32.15±15.26	29.4±16.51	0.706	31.06±12.57	22.48±12.53	0.012*	
ΔSAS	6.61±3.28	5.47±3.85	0.266	8.17±3.74	6.87±3.89	0.141	
ΔPCS	10.63±9.23	8.93±10.34	0.354	20.2±9.42	15.57±9.54	0.056	
ΔMCS	7.78±8.86	6.13±9.49	0.881	3.55±11.96	1.22±12.77	0.652	
ΔHADS-D	2.24±1.12	1.07±0.56	0.031*	1.64±0.91	1.37±0.79	0.542	
ΔHADS-A	2.35±1.33	1.32±0.74	0.044*	1.87±1.01	1.42±0.86	0.313	
Values are presented as mean±standard deviation.

VAS: visual analog scale, ASES: American Shoulder and Elbow Surgeons score, SAS: shoulder activity scale; PCS: physical health composite score, MCS: mental health composite score, HADS-D: depression subscale of the Hospital Anxiety and Depression Scale, HADS-A: anxiety subscale of the Hospital Anxiety and Depression Scale.

* Statistically significant.

Table 5. Postoperative healing and stiffness in old and young age groups

Variable	Age group	P-value	
Old age (n=61)	Young age (n=112)	
Healing			0.878	
 Yes	48 (78.49)	87 (77.68)		
 No	13 (21.31)	25 (22.32)		
Stiffness			0.399	
 Yes	7 (11.48)	8 (7.14)		
 No	54 (88.52)	104 (92.86)		
Values are presented as number (%).

Table 6. Postoperative healing and stiffness in satisfied vs. unsatisfied individuals within each age group

Variable	Old age	Young age	
Satisfied	Unsatisfied	P-value	Satisfied	Unsatisfied	P-value	
Healing			0.560			0.627	
 Yes	37 (80.43)	11 (73.33)		70 (78.65)	17 (73.91)		
  No	9 (19.57)	4 (26.67)		19 (21.35)	6 (26.09)		
Stiffness			0.055			0.043*	
  Yes	3 (6.52)	4 (26.67)		4 (4.49)	4 (17.39)		
  No	43 (93.48)	11 (73.33)		85 (95.51)	19 (82.61)		
Values are presented as number (%).

* Statistically significant.

Author contributions

Conceptualization: JHK. Data curation: JHK, HYL. Formal analysis: SHJ. Investigation: JHK, SHJ. Methodology: DHP. Project administration: DHP. Software: YUK, HYL. Supervision: JHK. Validation: YUK. Writing – original draft: JHK, HYL. Writing – review & editing: SHJ, HYL.

Conflict of interest

None.

Funding

None.

Data availability

Contact the corresponding author for data availability.

Acknowledgments

None.
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