[
    {
        "comment": "", 
        "status": "new", 
        "update_time": "2023-03-06 04:13:23 ", 
        "message_status": "success", 
        "creation_time": "2023-03-06 04:13:23 ", 
        "agent": "", 
        "page": "", 
        "lname": "Hetterscheidt", 
        "visibility": "visible", 
        "fname": "Niklas", 
        "message": "Dear ladies and Gentlemen, \n\nI am a phD student at the institute of biochemical engineering from the university of Stuttgart, Germany. I contact you, because Glycostore.org, a database which was publish in a 2018 Paper titled %u201CGlycoStore: a database of retention properties for glycan analysis%u201D (https://doi.org/10.1093/bioinformatics/bty31) has not been available since February and one of the authors, Dr Nicolle Packer, mentioned that the database would currently be housed by your institution. \nEarlier, in February of this year, the website was still available. Now, my browsers (MS Edge and Firefox) tell me that the website produces an error due to too many redirects. I would kindly like to ask you to provide me with information as to why the database is down and wether I can expect the website to be functional again in the near future, since it is of high importance to my phD project. So far, I could not find any information on the internet or the twitter account @GlycostoreInfo about this.\n \nThank you in advance for your support.\n \nSincerely, \n \nNiklas Hetterscheidt\n\n\n-- \n\nM. Sc. Niklas Hetterscheidt \n\nInstitute of Biochemical Engineering (IBVT) \nUniversity Stuttgart \nAllmandring 31 \n70569 Stuttgart, Germany\n\nE-Mail: niklas.hetterscheidt@ibvt.uni-stuttgart.de \nPhone:  49-(0)711-685-64566 \nFax:  49-(0)711-685-65154", 
        "email": "myGlyGen@gmail.com", 
        "subject": "technical"
    }
]