[
    {
        "comment": "", 
        "status": "new", 
        "update_time": "2021-04-14 15:54:57 ", 
        "message_status": "success", 
        "creation_time": "2021-04-14 15:54:57 ", 
        "agent": "", 
        "page": "", 
        "lname": "Kellman", 
        "visibility": "visible", 
        "fname": "Benjamin", 
        "message": "I've tried to run your biosynthesis mapping (directsearch glycan_to_biosynthesis_enzyme) but it isn't working. Even the example in the API returns nothing. How is this mapping done? Can I do it manually by downloading tables from the data repo?", 
        "email": "myGlyGen@gmail.com", 
        "subject": "technical"
    }
]