[
    {
        "comment": "", 
        "status": "new", 
        "update_time": "2021-01-19 09:17:39 ", 
        "message_status": "success", 
        "creation_time": "2021-01-19 09:17:39 ", 
        "agent": "", 
        "page": "", 
        "lname": "Mazumder", 
        "visibility": "visible", 
        "fname": "Raja", 
        "message": "At https:%2F%2Fglygen.org%2Fprotein%2FQ14624 the fast download is not working. I selected fasta and then clicked OK and then Download again. No window popped up. Maybe I am doing something wrong%3F", 
        "email": "myGlyGen@gmail.com", 
        "subject": "technical"
    }
]