[
    {
        "comment": "", 
        "status": "new", 
        "update_time": "2021-01-16 16:40:21 ", 
        "message_status": "success", 
        "creation_time": "2021-01-16 16:40:21 ", 
        "agent": "", 
        "page": "", 
        "lname": "Kellman", 
        "visibility": "visible", 
        "fname": "Ben", 
        "message": "Hi, I've run into a bug that appears to be an SSL issue. Stack overflow says I cant resolve it myself. I'm making the call from a university server (jabba.ucsd.edu). Are you able to sort out the SSL issue on your end%3F I've included the code below\nThank you,\nBen\n\nlibrary(jsonlite)\ntmp=fromJSON('https:%2F%2Fapi.glygen.org%2F...')\n>Error in open.connection(con, \"rb\"): SSL certificate problem: unable to get local issuer certificate", 
        "email": "myGlyGen@gmail.com", 
        "subject": "technical"
    }, 
    {
        "comment": "", 
        "status": "new", 
        "update_time": "2021-01-16 16:47:27 ", 
        "message_status": "success", 
        "creation_time": "2021-01-16 16:47:27 ", 
        "agent": "", 
        "page": "", 
        "lname": "Kellman", 
        "visibility": "visible", 
        "fname": "Ben", 
        "message": "It would be helpful to have a mapping from fully specified structures (e.g. WURCS or glycoct) to your glytoucan ids. There's a lot of inconsistency across the databases in which generation of glytoucan IDs are used. Also, it would avoid issues of partial%2Fcomplete linkage mismatch that are addressed by GNOme.\n\nAdditionally, a search from glycans to glycan motifs would be extremely helpful.", 
        "email": "myGlyGen@gmail.com", 
        "subject": "requestQuick"
    }
]