[
    {
        "comment": "", 
        "status": "new", 
        "update_time": "2020-12-27 08:19:45 ", 
        "message_status": "success", 
        "creation_time": "2020-12-27 08:19:45 ", 
        "agent": "", 
        "page": "", 
        "lname": "Banerjee", 
        "visibility": "visible", 
        "fname": "Arpita", 
        "message": "Hello,\nI had been using your software for the past few months. However, recently, GlyGen just throws up a blank page for some of the uniprot IDs such as P34903, Q6IF42 etc. Could you please fix this%3F", 
        "email": "myGlyGen@gmail.com", 
        "subject": "technical"
    }, 
    {
        "comment": "", 
        "status": "new", 
        "update_time": "2020-12-27 08:22:17 ", 
        "message_status": "success", 
        "creation_time": "2020-12-27 08:22:17 ", 
        "agent": "", 
        "page": "", 
        "lname": "Banerjee", 
        "visibility": "visible", 
        "fname": "Arpita", 
        "message": "Hello,\nI had been using your software for the past few months. However, recently, GlyGen just throws up a blank page for some of the uniprot IDs such as P34903, Q6IF42 etc. Could you please fix this%3F", 
        "email": "myGlyGen@gmail.com", 
        "subject": "technical"
    }
]